Tier I Interventions for Confrontational/Defensive

Before you start, a few important points:

• Try multiple interventions
• Each intervention should be tried for a minimum of 4 weeks, & more than 1 intervention may be implemented at the same time
• Collect and track specific data on each intervention tried & its effect
• If your data indicates no progress after a minimum of 6 months, you may consider moving to tier 2 interventions